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Worker Misclassification, Co-Employment, and the Efficacy of Assignment Limits--How Not to Solve the “Microsoft” Problem

By Alden J. Bianchi, Esq. Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C., Boston, MA

“There is always an easy solution to every human problem--neat, plausible, and wrong.” (H.L. Mencken)

Employers routinely rely upon a broad range of “contingent” employment arrangements to manage cyclical demands for their products and services, supplement their core workforce, and assist with new product roll-outs, among other things. While the term “contingent” worker can be applied broadly to include all manner of leased employees, freelancers, on-call employees, contract/technical workers, and part-time, seasonal and temporary employees, it is most often encountered in connection in with the placement of workers by staffing firms at the workplaces of their clients.

With staffing firms employing 2.96 million U.S. workers each day during 2006,1 the legal and regulatory structures governing contingent workers are critically important, and, one would hope, straightforward. But this is not the case. The use of contingent workers arose over the last few decades in response to the demands of a global economy with its relentless competitive demands. The laws governing contingent workforce arrangements in the United States, however, are still based largely upon common law notions of master and servant. The failure of legal and regulatory structures to keep pace with this growing complexity imposes upon staffing firms and client companies an added layer of compliance-related risk, as they endeavor to comply with a broad range of federal and state labor, employment, tax, and benefits laws.

A central issue in the regulation of contingent workers involves the proper classification of workers--is the worker an employee of the staffing firm, the client company, or some other entity (e.g., an independent contractor). For the purposes of many federal and state employment laws (and for withholding and employment tax issues), workers may be employees of more than one entity. That is, they may be “co-employees.” But where the regulation of tax-qualified retirement plans and most welfare and fringe benefit plans is concerned, the concept of co-employment is generally not recognized. For these purposes, employment status is instead based on the application of a “multi-factor” test set out in Nationwide Mut. Ins. Co. v. Darden, 503 U.S. 318 (1992), that measures the extent to which the employer controls both the ends to be achieved and the means of achievement and establishes the identity of the employer and the employee, in each instance, based upon the outcome of that test.

The disparate approach of the labor laws, on the one hand, and the tax and benefits rules, on the other, ultimately led to unfortunate consequences for Microsoft Corporation in a series of trial and appellate cases in the late 1990s. These cases, which collectively came to be referred to in benefits circles as simply “the Microsoft case,” began with the settlement of an IRS employment tax audit that resulted in the reclassification of a group of “freelancers.” See, e.g., Vizcaino v. Microsoft Corp., 120 F.3d 1006 (9th Cir. 1997). Both before and after the IRS employment tax audit, the freelancers were not covered under Microsoft's benefit plans. As part of a settlement with the IRS, many of these freelancers continued to work for Microsoft, but were transferred to staffing firms.

Following the IRS settlement, the freelancers who were placed with staffing firms sued Microsoft claiming that they were really common law employees of Microsoft, and that, as such, they were entitled to certain retirement, welfare, and employee stock purchase rights. The essential message--if not the exact holding--of Microsoft is that, workers hired through a staffing firm who are intentionally excluded from the service recipient's benefit plan coverage may nevertheless have rights under pension, welfare, fringe benefit, and stock-based programs of the service recipient, if they are determined to be the recipient's common law employees (based on application of the multi-factor test) and are not otherwise expressly and properly excluded from plan participation under the express terms of the plan.

NOTE: The extent to which classes of employees (such as “workers hired through staffing companies”) may be excluded as a matter of plan design varies depending on the benefit involved. Classes of employees can, for the most part, be included or excluded under tax-qualified retirement plans, but, as explained below, the exclusion of some workers who are common law employees can affect non-discrimination testing. While more liberal in this regard, similar constraints affect many but not all welfare and fringe benefit plans. While non-qualified stock options can include or exclude participants at will (and can cover employees and non-employees), employee stock purchase plans (under Code §423) may not.

Microsoft Corporation finally settled with the freelancers in 2001 for just shy of $100,000,000. The sheer size of the settlement quickly got the attention of the staffing industry and their client companies. Microsoft came to stand for the proposition that there is a certain benefits-related risk, which came to be referred to as “Microsoft” or “co-employment” risk, that goes hand-in-hand with the use of workers hired through staffing firms.

Shortly after the Microsoft case settled, there surfaced an urban myth that co-employment risk can be avoided by limiting the length of staffing firm assignments. (This practice is commonly referred to as “assignment limits” or “temp tenure limits”). This is near complete nonsense. Assignment limits are ineffectual for this purpose for at least two reasons: first, the length of a worker's tenure is only one out of a long list of factors comprising the multi-factor test, and it is unlikely to be determinative unless in a close case; and, second, while assignment limits may be used to avoid “leased employee” status under Code §414(n), the leased employee rules do not change the application of outcome of the multi-factor test. Rather, it speaks to an entirely different set of concerns relating to non-discrimination testing in tax-qualified retirement plans.

By way of example, assume worker A is placed by staffing firm B with Company C, and that Company C's 401(k) profit sharing plan covers all common law employees, as of the first day of the month following their date of hire under the “elapsed time” method. Company C has a twelve-month assignment limit policy for employees hired through staffing firms. Whether A is a common law employee of Company C is determined under the multi-factor test. That A's tenure is limited is one factor indicating that A is not a common law employee. But if A shows up at C's place of business on C's schedule, works along side C's regular employees, works full-time on projects relating to C's core business, and has no other job, etc., she could easily be C's common law employee with rights under Company's C's plan. C's assignment limit policy in this instance would not change this result.

To be sure, the issues that first surfaced in the Microsoft case raise a series of benefits-related concerns that affect all manner of welfare, pension, and fringe benefit plans. Contingent workers who have been denied plan participation in the absence of a specific exclusion may well have rights under ERISA to sue for benefits and other equitable relief. Such a plan may suffer a “qualification failure,” which could lead to the loss of its tax-qualified status. Conversely, a tax-qualified plan covering non-employees violates the exclusive benefit rule, which too can result in a qualification failure. The solution is not assignment limits, however; it lies, rather, with thoughtful plan design and proper drafting.

Cases subsequent to Microsoft illustrate that employers are not helpless in the matter of worker misclassification and that there are steps that they can take to prevent worker misclassification exposure. Among others, Bronk v. Mountain States Telephone & Telegraph, Inc., 140 F.3d 1335 (10th Cir. 1998); Burrey v. Pacific Gas & Elec. Co., 159 F3d 388 (9th Cir. 1998), and Wolf v. Coca-Cola Co., 2000 WL 33164 (11th Cir. 2000) collectively stand for the proposition that an employer may exclude from plan participation individuals hired through staffing firms. These individuals might include, for example, individuals who performed technical assistance, design, research, and drafting work for an employer's engineering department, who are not paid by the employer itself. Plans can also include language expressly limiting the rights of re-classified workers (so-called “Microsoft inoculation language”). But these measures require a degree of attention to plan drafting and maintenance that is too often lacking, even among sophisticated employers.

There are instances where assignment limits make sense--but not for the purpose of reducing Microsoft or co-employment exposure. Code §414(n) treats a “leased employee” as an employee of the client company for purposes of the Code's general non-discrimination rules, and the related participation, coverage, and related rules that ban discrimination in benefits or contributions under tax-qualified plans, among others. A “leased employee” for this purpose means an individual who is employed by a “leasing organization,” but performs services for a client company, provided: (i) the services are performed under the primary direction or control of the recipient; (ii) the individual has performed services for the lessee (or related persons) on a substantially full-time basis for at least one year; and (iii) the services are performed under an agreement between the leasing organization and the person receiving the services. Nothing in Code §414(n) requires a plan to cover leased employees, but it does require that they be counted for non-discrimination testing purposes.

As a result of the mechanics of the Code §414(n) “leased employee” rules, an employer has some control over which workers are treated as leased employees for non-discrimination testing purposes by the judicious use of assignment limits. This would ordinarily be an issue for an employer that relies on, but wants to exclude from plan participation, a large cohort of staffing firm employees relative to its regular headcount.

The solution to the “Microsoft” problem is not to reflexively impose assignment limits. It lies instead in careful plan design and drafting that is informed by cases like Bronk, Burry, and Wolf, among others. These cases provide a road map that is both reliable and easy to follow.

For more information, in the Tax Management Portfolios, see Bianchi, 399 T.M., Employee Benefits for the Contingent Workforce, and in Tax Practice Series, see ¶5430, Employees and Independent Contractors.

1 American Staffing Association, May 2007 Annual Economic Analysis, http://www.americanstaffing.net/statistics/economic.cfm (site last visited December 12, 2007).